Recurring Premium Payments (RPP)

Access through invoice tab >> Choose Item

Access through top right-hand corner

How do I stop RPP?

To stop RPP using you credit / debit card, you can login to your profile at anytime and stop recurring payments.

Find your most recent email with a link to the recurring Invoice. Open this link.
Click on the Edit Card link in the notification box above the auto-paid Invoice.

• Another way is to click on Profile in the top right corner, then click on the Automatic Payments sub-tab.
• Click on the Change Card button.
• At the bottom, click on the Remove your card link and you will no longer be billed automatically.

Alternatively, click on Profile in the top right corner, then click on the Automatic Payments sub-tab
Click on the Change Card button
Add in your updated credit card details and click Save Card to finish.

Read below on how to save, update and remove your payment information.

How do I update my card information?

You can login to your profile at anytime to update your card information. The new card information will be used to withdraw your payment.

You will have to go through the same process as did you when you made your first payment. Find your most recent email with a link to the recurring Invoice. Open this link Click on the Edit Card link in the notification box above the auto-paid Invoice.

Is there a fee if my payment gets returned?

Yes, there is a return fee of $ 15.00.

Will I still be enrolled in automatic payments if my payment is returned?

No. If your payment is returned for any reason, the RPP service will be removed from your account. Only 2 missed RPP's are allowed per every 12-month period.

What if I need to dispute my invoice amount?

You can contact us directly through your WIPA but sending us the dispute in writing. Disputes will not be taken verbally or over the phone- it must be in writing for your records and ours.

You must contact our office two days before your automatic payment is withdrawn to stop the automatic payment process. Once the process is started, your WIPA will be treated as a late or missed payment.

Defaulted Recurring Premium Payments (RPP)

Getting Started With RPP (Recurring Premium Payments)

What are Recurring Premium Payments (RPP)?

Recurring Premium Payments or "RPP" are subscription-based services or products provided to a WPO by GriotPay™ Credit Services. You can easily save your payment details so that you are automatically billed each time you are invoiced. Your credit card information can be used to pay the Invoice and be securely stored for future Recurring Payment transactions on this Invoice.

This feature works to automatically bill you every time an Invoice is generated and sent to a Registered Client.

How do I sign up or subscribe for Recurring Premium Payments?

RPP can only be activated during the payment submission process via the WPO's account. The option to save a credit card is presented after the initial details are entered for the invoice being paid at that time. Enable future automatic payments RPP (Recurring Premium Payments) with these steps:

1. Find your current billed invoice sent to you by email and open this link.
2. Once logged into your WIPA to view the invoice, click on the Pay Online button.
3. Enter your credit card details and billing address.
4. Check the box off next to "Save card" and automate future payments to enable recurring payments (RPP)
5. Click on the Pay Now button to finish.

Will I be notified once my payment is withdrawn?

If you registered using your credit card, you will receive an email informing you of the success or failure of your payment.

What if I do not have an email address?

It is required that all WPO's register a primary email address with us. This email is required at the initial sign up for all GriotSites Web Hosting & Designs products and/or services. Those who do not register a valid email with us cannot use the WIP service.

What will my bill look like?

It will look exactly the same as your previous invoices if you've made one-time payments on your account in the past; with exception that there will be a section towards the top of the invoice that informs you that you are on a RPP.

If I have multiple Web Properties registered in my WIPA, do I have to register a card for each property?

No. There is only 1 WIPA per WPO. All invoices will be managed under the primary email address of the WPO.

WIP Recurring Premium Payments